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How to Get Your Money Back.

In order to get your refund, please follow the simple steps below:
Purchase
Purchase
Purchase any Neuriva product to be eligible for this Program.

Please see the Terms and Conditions for list of qualifying products.
Save
Save
Save the original, dated, store identified receipt (or packing slip for online purchases). Limit one(1) refund per household.
Submit
Complete Form
Complete the Contact Information form below by entering your name, address, phone, email, place of purchase, purchase date, purchase price, product purchased, payment option and the reason you are not satisfied with the product.
Upload
Upload
Upload a picture of your receipt from your qualifying purchase dated between December 20, 2023 and Jan 31, 2024. Click "Continue" to submit your refund request.
Receive
Receive Refund
Once your refund request has been verified, your refund will be sent to you within 6 weeks.

Neuriva Money Guarantee Form